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Privacy Policy

How we handle your personal information

Introduction

At Semiochthonograph, we take your privacy seriously. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

By using our website, you agree to the collection and use of information in accordance with this policy. Honestly, we're not trying to be sneaky - we just want to be transparent about how we handle your data!

Information We Collect

We may collect personal information from you in various ways, including:

  • When you register an account (name, email, phone number, date of birth)
  • When you make a purchase or transaction (payment details, transaction history)
  • When you contact us (your message and contact information)
  • Automatically through cookies and similar technologies (IP address, browser type, pages visited)

We only collect information that's necessary for us to provide our services to you. No creepy stuff, we promise!

How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide and maintain our service
  • To process transactions and send related information
  • To communicate with you about your account
  • To provide customer support
  • To monitor the usage of our service
  • To detect, prevent, and address technical issues

We won't use your information for anything dodgy, like selling it to third parties. That's just not cool!

Information Sharing

We may share your personal information with:

  • Service providers who help us operate our business (payment processors, email service providers)
  • Government authorities when required by law
  • Third parties in the event of a merger, acquisition, or sale of assets

Rest assured, we only share information when necessary and with trusted partners who also respect your privacy.

Cookies

Our website uses cookies to enhance your experience. Cookies are small files stored on your device that help us understand how you use our site and remember your preferences.

You can choose to accept or decline cookies through your browser settings. However, declining cookies may affect the functionality of our website. It's a bit like trying to bake a cake without flour - possible, but not ideal!

Data Security

We take the security of your personal information seriously and use reasonable administrative, technical, and physical measures to protect it from unauthorized access, use, or disclosure.

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we can't guarantee absolute security. We're good, but we're not superheroes!

Your Rights

You have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to correct inaccurate information
  • The right to request deletion of your information
  • The right to object to or restrict processing of your information

If you'd like to exercise any of these rights, please contact us using the details provided on our Contact Us page.

Changes to This Policy

We may update our Privacy Policy from time to time. We'll notify you of any changes by posting the new policy on this page and updating the "Last Updated" date at the bottom.

We encourage you to review this policy periodically for any changes. Changes are effective immediately when posted on the website.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: privacy@semiochthonograph.com
  • By phone: 1800 SEMIO (1800 736 464)
  • By mail: 456 Fortune Avenue, Melbourne VIC 3000, Australia

We're here to help and will respond to your inquiry as soon as possible. Usually within 24 hours, but sometimes we might be busy counting all those winning tickets!

Gamble responsibly. Gambling can be addictive. If you or someone you know has a gambling problem, please seek help. For support, contact GambleAware.org or call 1800 858 858.