What Are Cookies?
Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and analyzing how you use our site.
Think of cookies like little notes that our website leaves on your device to remember things about you - like your language preference, login status, or what you've been looking at.
Types of Cookies We Use
We use several types of cookies to make your experience better:
- Essential Cookies: These are necessary for the website to function properly. They help with things like security, login, and basic site functionality.
- Performance Cookies: These help us understand how visitors use our website so we can improve it. They collect information about which pages you visit and if you encounter any errors.
- Functional Cookies: These remember your preferences and choices, like your language or region settings.
- Marketing Cookies: These help us show you relevant content and advertisements based on your interests.
How We Use Cookies
We use cookies for the following purposes:
- To remember your login status and preferences
- To analyze how our website is used and improve its performance
- To provide personalized content and recommendations
- To ensure the security of your account and transactions
- To show you relevant advertisements and promotions
- To remember your age verification status
Third-Party Cookies
We also use cookies from trusted third-party services to help us provide better services:
- Google Analytics: Helps us understand how visitors use our website
- Payment Processors: Secure your payment information during transactions
- Social Media: Enable social sharing and login features
- Advertising Networks: Show you relevant advertisements
These third-party services have their own privacy policies, and we encourage you to review them.
Managing Your Cookie Preferences
You have control over the cookies we use. Here's how you can manage them:
- Browser Settings: You can disable cookies through your browser settings, though this may affect website functionality
- Cookie Consent: When you first visit our site, you can choose which types of cookies to accept
- Opt-Out: You can opt out of certain types of cookies, particularly marketing cookies
- Delete Cookies: You can delete existing cookies through your browser settings
Please note that disabling certain cookies may limit your ability to use some features of our website.
Data Collection and Privacy
When you use our website, we may collect the following types of information:
- Personal Information: Name, email address, phone number, and payment details when you create an account or make a purchase
- Usage Data: Information about how you use our website, including pages visited and time spent
- Device Information: Your IP address, browser type, and device information
- Location Data: General location information to comply with local gambling laws
How We Protect Your Data
We take your privacy seriously and implement several measures to protect your data:
- Encryption: All sensitive data is encrypted using industry-standard SSL technology
- Secure Storage: Your data is stored on secure servers with multiple layers of protection
- Access Control: Only authorized personnel have access to your personal information
- Regular Audits: We regularly review and update our security measures
- Data Minimization: We only collect the information we need to provide our services
Your Rights
You have several rights regarding your personal data:
- Access: You can request a copy of the personal data we hold about you
- Correction: You can ask us to correct any inaccurate information
- Deletion: You can request that we delete your personal data
- Portability: You can request a copy of your data in a portable format
- Objection: You can object to certain types of processing
- Withdrawal: You can withdraw your consent at any time
Data Retention
We retain your personal data only for as long as necessary to provide our services and comply with legal obligations:
- Account Data: Retained while your account is active and for a reasonable period after closure
- Transaction Data: Retained for legal and regulatory compliance (typically 7 years)
- Marketing Data: Retained until you opt out or for a maximum of 3 years
- Analytics Data: Retained for up to 2 years for website improvement purposes
International Data Transfers
Your data may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that your data receives adequate protection.
When we transfer data internationally, we use appropriate safeguards such as standard contractual clauses and adequacy decisions.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.
Updates to This Policy
We may update this Cookies & Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.
We encourage you to review this policy periodically to stay informed about how we protect your privacy.
Contact Us
If you have any questions about our use of cookies or this privacy policy, please contact us:
- Email: privacy@semiochthonograph.com
- Phone: 1800 SEMIO (1800 736 464)
- Address: 456 Fortune Avenue, Melbourne VIC 3000, Australia
- Data Protection Officer: dpo@semiochthonograph.com
We're committed to protecting your privacy and will respond to your inquiries promptly.
Last Updated
This Cookies & Privacy Policy was last updated on December 15, 2024.